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FAQ – Frequently Asked Questions

The need-to-knows and nice-to-knows of Mediamatic.net

Are you having problems logging in? Do you have any concerns about privacy? Do you wish to upload a photo to your profile? Do you want to boost your visibility or, alternatively, reduce it? There’s a good chance you’ll get an answer to these questions here.

- What does 'registering' mean?
- Just tell me all the advantages! What can I do with my profile (and what can’t I)?
- How do I register?
- Is there an ordinary mailing list too?

- What about privacy and spam robots?
- Spam complaints?
- Can I make myself invisible?
- I want to stop the news items
- How do I delete my first (or second) profile?

- How do I log in?
- How do I change my email address or password?
- Help, I’ve lost my password or log in

- How do I create and update my profile, and add photos, You Tube films, contacts or events?
- How can I update the photos and notices on the right-hand side?
- My question isn’t here

What happens when I register?

When you register for Mediamatic.net you’ll be put on the mailing list for our news items. In fact, you’ll be a subscriber. And you get a personal page on the website. You can create a profile here. Cost: niente.

What are the advantages? And what’s not allowed?

If you register with Mediamatic.net you can:
- make yourself visible through a profile
- score high on Google search results
- upload photos, or make a portfolio
- contact other users of the site
- put events onto our cultural diary yourself
- publish an article on our website yourself
- just make a reservation for our activities

If you are really not very keen on visibility, that’s O.K., you can also adjust the visibility of your page and your data yourself. (also see privacy, and set up visibility ).

You are not allowed to spam / send irritating mail unasked for to other users, using your profile. As soon as we see you engaging in questionable practices, we reserve the right to render your profile inactive.

How do I register?

Registering is very simple. Click on ‘registering’in the menu, fill in your name, email address and a password (and your preferred language). Done! You’re logged in right away and you can create a profile if you want. If you want to continue later, then you’ll first have to answer the confirmation email we automatically send you before you can log in again (see how do I log in ).

Is there still an ordinary mailing list?

No, we no longer have a mailing list. We send out all our notices via our website. So every subscriber also becomes a user or member of the site. And therefore everyone has a page too.

This page can be visible, but it doesn’t have to be. You can easily make yourself visible via Mediamatic.net, but being invisible is also possible (see setting visibility ).

What about privacy?

All email addresses on our website are coded so that spam robots won’t be able to find your email address. You yourself choose your password, we don’t keep it and can’t see it.

If you want your email address and other address data to be invisible, or only visible to friends for example, then you can set that up yourself (see set visibility ).

We never pass on contact data to third parties. Only Mediamatic can send you news items about exhibitions, workshops and other projects.

Spam complaints

Although spam robots can't find you, other members – with too much time – sometimes send out spam. If you have received unsolicited mail through the Mediamatic website, please forward the message to . We'll disable this person immediately.

Setting visibility

Do you want to make your email address invisible? Do you want your profile only to be visible to your friends? Or completely invisible? You can set up all that yourself.

Setting visibility contact data

Log in. Go to your profile (click on your name, upper left in the grey bar), click on the red box 'update the page'. In the contact data block you can indicate in the case of your address, your telephone, your email address etc., whether 'everyone', 'members', 'acquaintances', 'friends' or only yourself is allowed to see anything. Close by clicking on the red box 'save page'.

Setting visibility profile

After that, you can also click on 'view' or on 'permissions' in the red bar and set up who can see your profile page. Close by clicking on the red box 'save page'.

Note: You yourself can see everything on your own page. Only when you log out will your page look like it does when the rest of the world sees it.

Setting other visibility permissions

Is only relevant if you wish to make other contributions to the website in addition to your own profile, such as articles, photos or adding events to the cultural calendar.

Log in. In the grey bar you will see 'permissions' on the right. Here you can adjust a few basic settings concerning the visibility of your contributions (for everyone, members of the site, friends, etc), but also who you allow to add comments or keywords etc.

Stopping news items

Log in. In the grey bar on the upper right-hand side are preferences. Click on this and:
- Select at the bottom more settings
- tick 'No Mail' , you won’t receive any more news items.
- Have you decided you want mail again? Then click the tick away.

If you really can’t get things to work, or if you’ve lost your password, your log in code or both? Send a mail to with 'unsubscribe' or something like that as subject, and we’ll do it for you.

How do I delete my first(or second) profile?

Very easily. Mail to and tell us which name, and preferably which email address is involved, and we’ll remove your registration immediately.

Are you on our site twice? Or do you get the newsletter in duplicate? Then tell us which of the two profiles you don’t want to use any more. We’ll link them and merge them into one.

How do you log in?

You log in by clicking on login in the menu. You type your email address and the password, and you click log in. Now a grey bar appears at the top of your screen.

Your name is on the left-hand side of that bar, and if you click on it you enter your profile. In addition you can in Your items look at all your contributions (and update them), in Make a new... you can add events or articles, and you can also send messages and invite friends. Your contacts gives a overview of the people you’re linked to(see ((how do you make contact? # contact) and in Preferences you can adjust the basic settings for your account.

Email – or change password

Log in. Upper right-hand side of the grey bar is preferences. Click on this and:
- Change your email address, and click OK
- Or choose a new password and click OK

Help, I’ve lost my password or login

Click on log in at the top of the menu, and use the option 'Forgot password?'. A new screen will open, fill in the email address you’re registered with, and click the button 'Mail me a password'. We’ll send you a mail with a link where you can create a new password yourself.

Have you completely forgotten the email address you used to register? Have you tried all possible mail addresses? Then contact us and we can look for the address we have for you in the system. The password is securely encrypted, so we can’t see that too.

How do I create and update my profile, and add photos, You Tube films, contacts or events?

We have a set of instructions online on how you can make optimum use of your profile and the other advantages of Mediamatic.net. For this, look at the these instructions.

Do you want more tips about designing pages in anyMeta websites? Then look at online manual.

Here are a few important tips already:
- creating or updating profile, by logging in, clicking on your name on the upper left, clicking on 'update the page' and typing text in the title, subtitle, lead and body. And by clicking on 'keywords'.
- you put up photos by logging in and clicking on the page on the little grey camera
- you can move photos vertically by clicking, holding down the mouse button and dragging the photo
- you make contact by logging in, going to the page of someone you know and clicking on 'make contact'
- put up a You Tube film? Type [[youtube id]], the id is the Youtube code, it looks like for example xKX_je-kEd0

How can I update or delete the photos and announcements on the right side?

As a rule, you can only update photos or announcements you have put there yourself.

Anything situated on the right-hand side is relevant context that anyMeta has automatically linked to your profile. anyMeta is the CMS developed by Mediamatic Lab which has created the site. That context is based on keywords and other meta data. You can look at the contributions, but you’re not allowed to delete or update them yourself.

Other questions

Have you still any problems, despite the answers on this FAQ – Frequently Asked Questions? Send a mail or ring 020 - 6389901 and we’ll help you.